Shipping & Delivery

All orders are usually processed and shipped within 1-7 business days. Once the order has been picked, packaged, and scanned into USPS, our system will send you an email with your tracking number, along with a link to our tracking page, where you can follow your package every step of the way. Please note, that all shipping costs are non-refundable. If you have any questions at all, please don't hesitate to contact us at hello@bearhollowkids.com or go to our "contact us" link which can be found on all product pages and on the home page. From there, you can fill out the form with your message and it will be sent right to us. Our number one priority is for our customers to have an amazing shopping experience, we are always here to help with any issues or questions! 

Please note: We strive to get your orders out as soon as possible, but once your order is in the hands of USPS, we have absolutely no control over when you will receive your package no matter what shipping option you selected. Thank you for your understanding.